Sanguine Hospitality - Latest News
Thursday, 26 May 2011
Wednesday, 25 May 2011
A North Somerset spa has been voted the best beauty salon in the UK.
Chosen ahead of hundreds of other entries, thespa at DoubleTree by Hilton, Cadbury House in Congresbury, received the ‘Pevonia Salon of the Year’ accolade from Pevonia Botanica, the world leader in spa treatments and products.
Recognised for its outstanding customer service, incentives and admirable team dynamics, thespa beat off stiff competition to scoop the prestigious award.
Pevonia UK director Daniela Chandler was on the judging panel for the awards. She said:
We received a record number of entries this year so it's testament to thespa at Cadbury House to win this category.
This well known and popular spa showed a strong emphasis on caring for its customers. The excellent service and personal touch to the clients portrayed a structured organisation with a dedicated, driven team. I was most enlightened by its customer care policy which includes a constructive feedback system which enables the team to provide the best service possible.
To receive the award spa manager Michelle Kidner had to submit a dossier including details on why thespa should win, details of the marketing and PR strategies for the past year and customer care and staff training policies.
The award is also judged on the unique selling points of the venue and how it stands out from others like it.
It is a great honour to win the Pevonia Salon of the Year award. We work really hard at making thespa a relaxing, luxurious environment and want all our customers to have the best possible visit everytime.
To be recognised is fantastic; this is the highest accolade possible from the world leader in spa treatments and products and it’s a real achievement, I’m very proud of the whole team.
Providing a range of holistic and beauty treatments Pevonia is only used in five star resorts across the world including the Bellagio hotel in Las Vegas.
The entire spa team has a unique bond and proven commitment that is second-to-none. Thespa at DoubleTree by Hilton, Cadbury House thoroughly deserve this recognition for all their hard work and achievements.
DoubleTree by Hilton, Cadbury House is the only spa in the region that has been given exclusivity to use the Pevonia range. As a company that only allows the best five star resorts across the world to use their products, this shows how good Pevonia rates Cadbury House.
For further information on thespa at DoubleTree by Hilton, Cadbury House please call T: 01934 834343 or visit www.cadburyhotelbristol.co.uk
Press release, 25.05.2010
Labels: The spa at Cadbury House
Colin Badcock has joined DoubleTree by Hilton, Cadbury House in Congresbury, North Somerset where he will take control of the day-to-day running of the four-star hotel and house.
Having worked for over 20 years across the hotel sector, Colin brings considerable corporate experience to what is now regarded as the region's number one destination hotel, restaurant, health club and spa.
This includes Director of Operations at the Marriot Royal in Bristol, Operations Manager at the Cardiff Marriot and more recently General Manager at Ramada Gloucester, Bowden Hall.
A member of the Cotswold & Forest of Dean tourist board Colin recently joined Gloucester's Marketing board and is looking forward to developing similar links with the business and tourist sectors in Bristol, North Somerset and across the South West.
Commenting on his appointment Colin said:
DoubleTree by Hilton is regarded by many as being one of the premier brands across the hotel sector, with Cadbury House being a flagship venue in the UK.
It has already gained a considerable reputation within the hotel and leisure sector and it’s a very exciting time to join. With Cadbury House being part of a privately owned business I’m delighted to be part of a group that has total autonomy in what it does which will provide endless opportunities to improve the offer.
Cadbury House is totally unique and is the only venue of its kind that can offer four-star accommodation, premier conference facilities, a Marco Pierre White Steakhouse Bar & Grill and health club and spa all within the same grounds.
In addition there is no other venue that can offer parking for up to 350 cars making it the ideal venue for many corporate conferences and meetings.
It's this offer we'll be looking to consolidate by working closely with those that have already made it the success it is.
Nick Taplin, co-owner of DoubleTree by Hilton, Cadbury House added:
I’m delighted that Colin has joined us at Cadbury House. He has an excellent track record and his ambition and drive will ensure it maintains the high standards our customers now expect.
For more information please call 01934 834343 or visit the website at www.cadburyhotelbristol.co.uk
Press release, 25.05.2011